I can say that every business and role within a business is impacted by the emergence of digital technology. Project manager role is not excluded from the disruption.
While the basic characteristic of a good project manager remains the same from time to time, the expectation of the role evolves along with technology advancement. In digital world, the expectation of a project manager does not stop in a person leading a successful project delivery, but also, a person with innovative mindset towards digital transformation, or at least, digital implementation in an organization.
In my own experience, I am starting to shift my mindset from merely ensuring a successful delivery into a set of innovative ideas, which are applicable to the organization I am serving. Here, a project manager is undergoing a challenge on her business acumen. It is very important in this situation for the project manager to have a close communication with business heads of the organization and keep herself up to date with the development in the market.
Once the initiative has becoming a project, in digital world a project manager is expected to be agile. I am not saying that all projects should be delivered in Agile methodology per say, the agile term I am using here is more to the ability to shift priority, re-baseline the timeline, scope and budget, recruit, and manage the suitable resources, in order to adapt with the changes in the market.
A project manager is also expected to keep improving herself to be up-to-date with the latest technology, methodology, and challenges in delivering a digital project.
Another key qualification being required from a project manager in digital world is customer centric mindset, with customer sitting at the top of her mind in proposing an initiative and leading the delivery of a digital project. This is particularly true when the product is directly used by external users, such as digital distribution channels, electronic banking, etc.
In summary, it is essential for a project manager to consistently develop herself to be successful in entering digital era.
Edwin
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| Picture credit: FirmBee |
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